Live analytics - empowering marketing campaigns and improving the customer experience

Author: Western Union & Shoppar

Document Type: Presentation

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Publication Date: 2 February 2017

 

Originally presented by Craig Donovan (Senior Manager Vendor Relations, Western Union) and Peter Ward (Director, Shoppar) at the POPAI Retail Marketing Conference on 2nd February 2017.

Live analytics - empowering marketing campaigns and improving the customer experience:

  • Driving innovation - Western Union’s move to digital POS in-store and its impact in America and Europe
  • Measuring the impact of Western Union’s POS marketing campaigns using real time facial and behavioural analytics
  • What can the data deliver and how can it be integrated into a large business so it can be effectively used?

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