Originally presented by Kate Nightingale, Consumer Psychologist at Style Psychology on the 3rd November 2016 in Dublin.
The role of senses in building human-centred customer experience:
- What is human-centred customer experience?
- 95% of human decisions are subconscious
- The powerful influence of senses on consumers’ subconscious minds
Sorry, this document is only available to members. If you are already a member, login here.
Contact us for details on membership and becoming a member.