2019 in hindsight and 2020 in prospect. Where are we headed? by Retail Week

This presentation looks at 2019 in hindsight and 2020 in prospect.  

It covers:

• It's been a tough year, but not without some notable successes, at home and elsewhere
• The web has headed in-store as online retailers shrug off high street woes and open physical stores
• Hybrids taking traditionally separate retail categories and forcing them together look to be the order of the day, but is this the future?
• A yearn for the retail past - we all want a slice of yesteryear, but is it really as we remember it?  

It was originally presented by John Ryan, Stores Editor, Retail Week at POPAI Shopper Seminar on 10th December 2019.