Display Investigation: Interactivity

Author: POPAI UK & Ireland

Document Type: Insights Report

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Publication Date: 27 October 2025

 

Interactivity is one of the most effective tools in retail display design - transforming static fixtures into dynamic, two-way experiences that invite shoppers to participate, explore, and connect. Far more than visual appeal, interactive displays capture attention, educate shoppers, and create memorable brand moments that drive both engagement and conversion.

This report explores how interactivity is being used across retail – from windows that stop shoppers in their tracks to experiential activations that fully immerse them in a brand world. Drawing on examples from the POPAI Awards and POPAI’s regular in-store observations, it showcases how interactive displays are redefining engagement, and turning retail environments into spaces of discovery, connection, and conversion.

 

Download the full report below!

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