Date: Wednesday 7 October 2020 from 9:30 AM to 12:00 PM

Following government guidance, our Autumn Shopper Seminar was delivered by webinar. 

Whilst we are unable to bring our industry together in a physical format at this challenging time, we remain committed to bringing you insight and information that will help you keep in touch with the retail space and look ahead to a brighter future than we face today. 

Download the presentations from the event below....


POPAI Awards 2020 - Nominations

See the POPAI 2020 Nominations

Revolutionising the pet care experience

With over 400 stores, Pets at Home are the largest pet supplies retailer in the UK.

Placing experience and interaction at the heart, Briggs Hillier have transformed all core elements of the Pets at Home store environment.

By creating a powerful customer journey that seamlessly links in-store services and departments, and developing fun, engaging and informative spaces, the new store concept brings the pet care experience to life.

Briggs Hillier and Wayne Kemp, Group Development Director at Pets at Home, share their journey to deliver the transformational new concept for roll-out.

Download presentation


Driving disruption with effective design

  • Maximising the impact of design & structure
  • Understanding and harnessing shopper behaviour
  • Streamlining internal and client-related processes to ensure success  

Presented by Gavin Greenhalf, Creative Director at Aire Design and Neil Starkey, European POS Design Manager at Kellogg Company

Download presentation


What's next for UK grocery shopping

  • How has shopping been impacted by COVID-19?
  • What does this impact in grocery shopping mean for retailers and suppliers alike? 
  • A look to the future and where things might go next...

Presented by Chris Adkins, Director - Shopper Intelligence.

Download presentation


If you have any questions about this event or would like to speak please contact the office on 01455 613651 or

Location: Webinar

Back To List All Events